Global Shipping Guidance
International Shipping
International orders are accepted through the WorldShopping cart. For details, please see the WorldShopping Guide.
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When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
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Add your favorite items to the WorldShopping cart.
Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items. The cart will only appear for items that can be purchased from your country.
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Fee
WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See WorldShopping Fees for details.
*Total Product Price=(Product Price + Domestic Shipping Fee in Japan). -
Payment
About Overseas Delivery
You can request “Worldshopping” to buy itmes on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.
Explore How WorldShopping Purchases and Delivers As Your Agent to know more. -
Shipping & Delivery
・ Orders are shipped to the WorldShopping warehouse in Japan within 2 to 5 days after ordering. Delivery times may vary during busy periods or based on the ordered items.
・ Delivery date and time cannot be specified.
・ To check the delivery status of your order, please contact WorldShopping Customer Support.
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For International Customers
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order. For more details, see here.
About Inquiries
For inquiries about international orders, please contact the following WorldShopping Customer Support.
Q&A
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Q1.Is gift wrapping available?
Gift wrapping is not available when ordering through WorldShopping.
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Q2.Can a receipt be issued?
Receipts can be issued by WorldShopping Customer Support. Please contact them for assistance.
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Q3.Can I use coupons or digital gift cards?
Coupons and digital gift cards cannot be used when ordering through WorldShopping.
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Q4.Can I use Lupicia’s membership benefits?
Lupicia’s membership benefits do not apply when ordering through WorldShopping.
